FAQ
Welcome to Little Lovely Clothing Company
We are so thankful to have you all here and you mean so much to our business! We offer affordable and quality clothing options for your little ones with different designs and several style options! We will go above and beyond to make sure you receive the best customer service possible.
Refunds & Returns?
- ALL SALES ARE FINAL
- If your item is defective by manufacturer error and a replacement is not available, you will be offered a refund or store credit. We will try to accommodate exchanges should we have an extra set in stock. Generally, items are ordered specifically per your request. So please be mindful of that when placing an order.
- To qualify for a refund, you must contact an admin within 5 days of receiving the defective item. Once a refund is approved, you have 5 business days to return the defective item in its original package with all tags still attached. We cannot accept returns with tags removed, items that have been worn or washed, or items not in original packaging. No exceptions!
- Any order issues must be reported to us within 5 business days from order delivery. We encourage you to open your package and inspect your items once received.
Shipping Rates?
- Flat rate $5 shipping
- FREE SHIPPING on order $100.00 and OVER
Presale Items?
Pre-sale items shouldn't be purchased together in the same order as in stock items. If this occurs, in stock item(s) will be held until pre-sale item(s) arrives and they will then be shipped together.